Download PDF version

Hui Liu

Hui.Liu.UX@Gmail.com

Education

User Experience Design
General Assembly, 2016

M.S. in Industrial Engineering
Northeastern University, 2011-2014

B.S. in Applied Engineering Science
Michigan State University, 2007-2011

Certification

Certified Associate in Project Management (CAPM)
Project Management Institute, 2014

Skills

Proficient

  • Sketch App
  • Office Suite
  • Invision
  • Prezi

Working Knowledge

  • HTML / CSS
  • WordPress
  • Javascript
  • Axure

Languages

Mandarin Chinese, Cantonese, English

Previous Work Experience

Public Relations & Insurance Specialist

Dr. Chui’s Dental Practice. Mar 2015 – Dec 2015

  • Greatly shortened the check-in process by interviewing and testing patients
  • Created new patient sources by using social media
  • Increased awareness of dental health by creating fun digital art in PhotoShop
  • Increased the office’s website traffic by improving site design
  • Retrieved 6 months of backup patient bills and insurance payments
  • Improved satisfaction of existing patients with new programs

UX Projects

Rent Easy Mobile Application

General Assembly, Boston

Aug 2016 – Oct 2016

Applied Lean UX design process, conducted user interviews, affinity mapping, personas, card sorting, rapid paper prototyping, hi-fi prototype, usability testing, synthesized test results

Course Search and Registration Web Page Improvement

Northeastern University, Boston

Jan 2013 – May 2013

Conducted research in interface design principles, defined problem statement, created solutions, developed a live interface prototype, performed usability testing, statistically analyzed results